Frequently Asked Questions

Frequently Asked Questions

Can't find your answer? WhatsApp us and we'll help right away.

🛒 ORDERING

How do I place an order?

You can order directly from our website by adding products to your cart and checking out. For custom orders or color matching, WhatsApp us at +92 349 8272533.

Can I order by phone or WhatsApp?

Yes! We accept orders via WhatsApp. Send us your requirements and we'll confirm availability and pricing.

What payment methods do you accept?

We accept bank transfer, EasyPaisa, JazzCash, and cash on delivery (COD) for select areas.

🚚 SHIPPING & DELIVERY

Do you deliver across Pakistan?

Yes, we deliver nationwide via courier. Delivery typically takes 2–5 working days depending on your location.

Is there a minimum order for delivery?

There is no minimum order requirement. However, shipping charges may apply based on weight and location.

Can I pick up my order in person?

Yes! Visit us at National Market, 4th-B Road, Satellite Town, Rawalpindi. We're open 6 days a week.

🎨 PRODUCTS & COLOR MATCHING

Do you offer custom color matching?

Yes! Send us a photo, color code, or physical sample and our team will match it precisely. Visit our Custom Color Matching page to get started.

What is a 2K paint system?

2K (two-component) paint is a professional-grade automotive paint that requires a hardener to activate. It provides superior durability, gloss, and resistance compared to single-stage paints.

Which hardener should I use with my 2K paint?

Each 2K paint brand has a compatible hardener. Kaizen paints use Kaizen Hardener, ZEN paints use ZEN Hardener, and CRONO paints use CRONO Hardener. If unsure, WhatsApp us for guidance.

Are your paints suitable for home walls?

Yes, we carry decorative paints suitable for interior and exterior walls. Contact us to find the right product for your surface.

↩️ RETURNS & REFUNDS

Can I return a product?

Returns are accepted within 7 days for unopened, unused products in original packaging. Custom-mixed colors are non-returnable. Please review our full Return & Refund Policy.

What if I receive a damaged or wrong product?

Contact us immediately via WhatsApp with photos of the issue. We will arrange a replacement or refund as quickly as possible.

Still have questions? Chat with us on WhatsApp 💬